Legal

Cancellation Policy

Last updated: June 2025

More than 48 hours before

Full refund or free reschedule

Cancel or reschedule more than 48 hours before your appointment and you are entitled to a full refund or a free reschedule at no additional charge.

Within 48 hours

No refund

Cancellations within 48 hours of the appointment are not eligible for a refund. The time slot will be released but the full fee is retained.

No-show

No refund

Failure to attend without prior notice results in loss of the full fee. No refund or credit will be issued.

How to cancel or reschedule

Email chrisgkoufas@dvotionlabs.com as soon as possible with your booking reference. Cancellations are processed in the order received.

Coaching subscriptions

Monthly coaching subscriptions can be cancelled at any time with 30 days' written notice. You retain access to coaching support for the remainder of the current paid period.

If DVOTION cancels

If DVOTION cancels your appointment for any reason, you will receive a full refund and a priority reschedule offer. We will contact you as soon as possible if this occurs.